Core Responsibilities :

1. Maintenance & Troubleshooting: Troubleshoot and resolve issues within the existing integration landscape.

2. Design & Development : Gather requirements from internal stakeholders and external clients to design and develop new integrations.

3. Migration & Modernization : Lead the effort to migrate the existing API integration code to a Low-Code/No-Code solution.

Technical Environment & Requirements:

The current environment involves integrations with 12 external applications (e.g., LDAP, SolarWinds, T-Mobile).
Integrations primarily use the REST API protocol and are approximately 7 years old.
The integrated ServiceNow modules include Customer Service Management (CSM), Field Service Management (FSM), and Event Management .
Strong experience with JavaScript and GlideAPI is a mandatory technical requirement.
Done multiple integration and if possible then helped in migration from old legacy integration
We want to see integration exp in other areas apart from integrations with LDAP, workday, Okta, SolarWinds, these are good but integration with other applications would be really nice
Integration Methods: Proficiency in all available methods, including REST/SOAP APIs, Import Sets, Transform Maps, Scripted REST APIs, Integration Hub, and MID Servers.
Scripting: Advanced JavaScript and Glide API knowledge for both client and server-side logic (Business Rules, Script Includes, etc.).
Authentication & Security: Expertise in various authentication methods (OAuth 2.0, Basic Auth, Mutual TLS, API keys) and security best practices, including ACLs and data validation.
Data Management: Deep understanding of data mapping, the CMDB, and strategies to prevent data duplication (using correlation IDs or coalesce fields).
Architecture & Design: Ability to design scalable, fault-tolerant integrations, choosing the right approach based on data volume, velocity, and complexity.

Traineeship,