Staff Product Designer Job at Knak Digital, New York, NY

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  • Knak Digital
  • New York, NY

Job Description

About the Role

We’re looking for a Staff Product Designer to redesign how clinicians deliver care—so doctors can give patients undivided attention again. You’ll turn complex clinical workflows and cutting-edge AI into intuitive, trustworthy experiences that reduce cognitive load and give time back to care teams. This is a high-ownership IC role shaping product quality, design systems, and craft standards end-to-end.

What You’ll Do

  • Own end-to-end product design (0→1 and 1→N): Research, frame problems, prototype, validate, and ship polished experiences across web/desktop/mobile.

  • Simplify the complex: Translate nuanced enterprise workflows and AI capabilities into clear, efficient flows that clinicians love.

  • Raise the bar on craft: Set and evolve visual, interaction, and motion standards; contribute to (and scale) design systems.

  • Lead with evidence: Plan and conduct research with clinicians and admins; synthesize insights into actionable direction.

  • Partner deeply: Collaborate with PM, Eng, Clinical, and GTM to align on problem statements, constraints, and success metrics.

  • Drive quality through the lifecycle: From rapid prototyping to high-fidelity specs, QA, and post-launch iteration with telemetry and feedback.

  • Mentor and multiply: Uplevel the team’s craft, critique, and storytelling; model crisp communication and decision-making.

What You’ll Bring (Requirements)

  • 8–12 years of enterprise product design experience at fast-moving, SaaS-focused companies.

  • Proven 0→1 ownership: Shipped net-new products or major surfaces—not just incremental feature redesigns.

  • Enterprise depth: Track record designing complex B2B workflows, roles/permissions, data-heavy UIs, and reliability-critical experiences.

  • Craft mastery: Strong visual, interaction, and motion design; ability to systematize patterns and scale a design system.

  • Full-stack design toolkit: Research planning, facilitation, prototyping (low→high fidelity), usability testing, and spec delivery.

  • Exceptional communication: Clear writing, crisp storytelling, and confident stakeholder presentations with rationale and trade-offs.

  • Portfolio requirement: A clean, well-structured portfolio that highlights end-to-end problem solving, system thinking, and measurable outcomes.

Nice to Have

  • Experience at high-velocity B2B SaaS orgs (e.g., Glean, Asana, Airtable, Stripe, Samsara, Harvey, Decagon, Anthropic, Robinhood, Figma, Discord, Uber, Lyft, DoorDash, Spotify).

  • Prior agency background (e.g., R/GA, Huge) before transitioning to B2B SaaS.

  • Select B2C experience (e.g., Instacart, Airbnb, Pinterest) paired with strong customer communication and enterprise empathy.

  • Comfort designing for regulated or safety-critical domains; familiarity with EMR/EHR or clinical workflows is a plus.

How You’ll Work

  • Hybrid cadence: In-person collaboration at least 3 days/week in SF or NYC.

  • High autonomy, high impact: You’ll partner directly with founders and clinical leaders on problems that haven’t been solved before.

  • Outcome-oriented: You’ll define quality bars and success metrics tied to clinician time saved, cognitive load reduced, and accuracy/trust.

Location: New York, NY or San Francisco, CA (Hybrid; min. 3 days/week)
Compensation: $250,000–$270,000 base + competitive equity
Sponsorship: Visa sponsorship not available

Job Tags

3 days per week,

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